Role Of a Travel Consultant/Agent
Travel consultants work hard on behalf of the consumer. The role of a travel
agent is to make the process of going on a trip - whether for work or pleasure
- be a stressfree and memorable experience. Travel agents spend time not only
tickets and searching for affordable prices on tours and cruises but
also personalizing their services for individual clients. “Without a Travel
Agent, You’re On Your Own,” exemplifies the importance and way professional
travel agents view their role in today’s changing market.
The job of a travel agent has grown and adapted to reflect the changes within
the travel industry, and to reflect the difference in the way people think about
travel. Agents recognize that consumers today have done their homework and are
more knowledgeable about what they want. Clients who turn to a travel agent
desire an in-depth, personal approach and want the advice and expertise of a
Some of the many things we accompolish with every client:
- Investigate and supply competitive information;
- Stays abreast of the most current and timely promotions;
- Analyzes the current promotions;
- Clarifies the fine print, such as cancellation penalties and restrictions;
- Makes recommendations on travel-related options;
- Simplifies the research;
- Enhances the trip with value-added benefits and amenities;
- Uses their clout to obtain the best possible arrangements in seemingly impossible
- Gets problems resolved.
What are the benefits of using a travel agent compared to the Internet?
The Internet can be a powerful tool. It can increase the scope and reach of
a consumer’s efforts and allow a person to check hundreds of options or
research destinations in depth. But to make the Internet work effectively, a
person has to understand where to look and what questions to ask, otherwise
hours can be wasted surfing the Web and ultimately produce unsatisfactory results.
This is where a travel agent can make a world of difference.
A professional travel agent is trained to guide a client through the entire
process of planning a trip, whether for business or for leisure. Travel agents
take classes, participate in seminars, become destination specialists and join
professionalassociations, in order to ensure they make each client’s
travel experience as personalized, convenient and memorable as possible.
Some things technology cannot replicate, and personal touch is one of them.
The Internet is a valuable resource, but it cannot replace the expertise, guidance
and personal service of a travel consultant.Also, during travel crises, the
Internet can’t replace a human being who will persist to help a client.
At a time when travelers are stressed out with hectic schedules, travel agents
have all of the information at their fingertips, saving valuable hours of surfing
on the Web. Agents also can offer insider tips generally based on personal experience.
WE can take the tangle out of the web for you!
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